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1. Check that Media & Purchases on your iPhone uses the Apple Account used for the original purchase.
2. In LiftingView, open Settings, go to the LiftingView Pro or membership page, choose Restore Purchases, and complete any verification prompts.
3. Stay connected while your access refreshes. If it does not return, email the developer with your app version, purchase option and the message shown.

Restoring retrieves valid access you already purchased; it does not buy a plan again. Expired or refunded subscriptions will not become active through a restore.

On your iPhone, open Settings, tap your name, then Subscriptions to manage or cancel LiftingView. You can also use Manage subscription on the membership page when available. Deleting the app does not cancel automatic renewal.

Lifetime membership is a one-time purchase. Buying lifetime access does not automatically cancel an existing monthly or annual subscription. If you no longer want renewal, turn it off in Apple's subscription settings. Apple handles refund requests: request a refund from Apple.

Apple purchase restoration guide · Apple billing and subscriptions support

1. Check that your device is signed in to the Apple Account you want to sync with, iCloud Drive is available, and LiftingView is allowed to use iCloud.
2. In LiftingView, open Settings → Data Sync, enable iCloud Sync, then choose Sync Now.
3. Check your connection and available iCloud storage, and read the sync status or error message. Devices need the same iCloud account to sync personal data.

Sync is not guaranteed to finish immediately. Preserve your local records while troubleshooting. Do not uninstall the app or delete cloud data as a first troubleshooting step.

HRV, sleep and heart rate views depend on real records in Apple Health and your permission. First check that the Health app contains the relevant data, then check LiftingView's read permissions in health data access settings. System paths may vary by iOS version.

Some charts or readiness references may be unavailable when records are missing, permission is denied, or there is insufficient data. LiftingView does not measure HRV or create sleep records for you. Workout logging that does not depend on health permissions remains available.

Health metrics and training estimates are training references, not medical diagnosis or treatment.

Use the edit and delete controls on the relevant training plan, workout record or body weight screen. If you want a deletion to sync, keep iCloud sync enabled and check its result. Turning sync off only stops subsequent automatic syncing; it does not erase existing cloud copies.

Independent copies that collaborators have imported or otherwise saved are not automatically deleted when you revoke sharing. Contact the developer for data management actions not available in the app or for privacy requests. See the Privacy Policy.

iCloud plan sharing and collaboration require an available iCloud account, an internet connection, a valid invitation and the relevant permissions. Receiving a plan copy is different from joining an ongoing collaboration; an independent copy does not keep updating with the original.

The free version limits how many collaborative plans you can participate in at once. Pro expands that capacity. For invitation or access issues, tell us whether you are the owner or a participant and include the message shown. Do not publicly share invitations containing private workout information.